Rules first, AI second
AI that assists your team — not replaces them. Every suggestion requires human approval.
AI that fits your workflow
Practical AI features designed for customer-facing teams.
Intent Detection
Automatically categorize incoming messages by intent — support, sales, billing — and route accordingly.
Agent Assist
Suggest replies based on context and past conversations. Agents approve with one click.
Where is my order #4821?
Conversation Summaries
Auto-generate summaries when conversations end or handoff. No manual note-taking.
Knowledge Base Q&A
Answer common questions from your knowledge base with human approval before sending.
What is your refund policy?
Smart Routing
Route conversations to the right team or agent based on topic, sentiment, or priority.
Safety Controls
All AI suggestions require human approval. Full audit trail for compliance.
Content filtered
No PII detected
Agent reviewed
Approved by Sarah K.
Audit logged
Entry #29481
See AI Assist in action
Book a demo to see how it works with your team.