Everything you need,
nothing you don't
A complete feature set for WhatsApp commerce, support, and growth.
Marketing
Acquire, engage, and retain customers with powerful WhatsApp marketing tools.
Marketing Journeys
Click-to-WhatsApp ads, opt-in capture, segmentation, and automated follow-up sequences.
Broadcast Campaigns
Send personalized messages to segments with scheduling, tracking, and compliance.
Commerce
Turn conversations into conversions with a complete storefront inside WhatsApp.
Commerce & Ordering
Catalog browsing, cart management, and order capture inside WhatsApp.
Payments & Invoices
Generate invoices, share payment links, and confirm payments automatically.
Support
Delight your customers with fast, personalized, and efficient support.
Support Inbox
Shared team inbox with assignment rules, internal notes, and customer timeline.
SLA Management
Track response times, set SLA targets, and get alerts before breaches.
Operations
Streamline your back-office and keep your team aligned.
Onboarding & KYC
Guided checklists, document collection, and verification workflows.
Team Collaboration
Role-based access, internal notes, and seamless handoffs between agents.
Platform
Enterprise-grade reliability, security, and intelligence.
Integrations
Connect CRM, payment gateways, and internal systems via API and webhooks.
Analytics
Campaign ROI, funnel tracking, response metrics, and exportable reports.
AI Assist
Intent detection, suggested replies, and conversation summaries.
Compliance
Template management, audit logs, and data export for governance.
See features in action
Book a personalized demo with our team to explore how Marichi fits your specific use case.